Privacy Policy

This privacy policy describes how Cold Stinger HVAC collects, uses, and shares personal information of users of our website, www.coldstingerhvac.com. Please read this notice carefully.

1. Information We Collect

We collect the following types of information:

  • Information you provide directly to us: We may collect personal information such as your name, email address, phone number, and address when you request a service, fill out a form, or contact us directly.
  • Information we collect automatically: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services, including scheduling appointments, providing customer support, and processing payments.
  • To communicate with you, including responding to your inquiries, sending you updates about our services, and providing you with promotional materials.
  • To personalize your experience on our website.
  • To analyze trends and statistics regarding the use of our website.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Service providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and customer support.
  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To remember your preferences and settings.
  • To analyze how you use our website.
  • To personalize your experience.
  • To target advertising to you.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data.
  • Implementing access controls to limit who can access your information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information.
  • The right to correct inaccuracies in your personal information.
  • The right to request that we delete your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw your consent to the processing of your personal information.

To exercise these rights, please contact us at 602-268-4263.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the “Last Updated” date above. Your continued use of our website after the posting of changes constitutes your acceptance of the revised privacy policy.

9. Contact Us

If you have any questions about this privacy policy, please contact us at: 602-268-4263.